RETURNS and EXCHANGES
Returns:
- Brown Skin Swim has a No Return, No Refund policy. If you have any issues with sizing, please refer below to the exchange policy.
Exchanges:
- All exchange requests must be made within 7 days of the delivery date.
- Exchanges are allowed ONE TIME ONLY. Please refer to the sizing chart to ensure correct sizing.
- Exchange shipping is at the customers expense.
- Brown Skin Swim reserves the right to refuse exchanges on items that have been worn, stained/soiled, laundered or altered in any way.
How to make an exchange:
- Confirm that hygiene liner is still in its original place.
- Email infobrownskinswim@gmail.com with the subject line: Exchange/[Order Number].
- In the body of the email, include the following:
- Photos of the swimsuit (front, back, hygiene liner)
- The new size you are requesting
- Your new mailing address, if necessary
- Once your returned item(s) are received, I will contact you within 3-5 business days to complete the exchange.